THANK YOU Dear customers,
Thank you for choosing our products and for your trust in Symak Sales over the past year. We are very aware that order fulfillment and shipping lead times have been challenging in the last few months. Rest assured that we have since significantly improved our lead times and fill rates. Symak stock levels are now at 85% across all items; we are well in-stock across all categories and are continuously improving our shipping lead times.
With that in mind, we want to ensure that our order processing and shipping lead times are as efficient as possible for our customers. As such, to support our continuously growing business, we are happy to announce that we will be adding an additional warehouse to better serve your needs. This is our priority and focus at the moment, more details to follow.
In spite of the many challenges all businesses are facing these days due to raw material increases, limited labour, and four-fold freight cost from overseas, we are doing everything we can to control cost and not pass on these hefty increases to our customers. We are currently reviewing our pricing strategy and price adjustments will come into effect on January 10, 2022.
As part of the line updates, we continue to focus on “value-oriented” consumer products as well as adding new offerings in the following programs:
• Cleaning Wix line
• Pet (wide assortment of pet toys, pet beds and cat condos)
• Home Décor (Wall art, decorative frames, Planters, storage)
• Kitchen Pots & Pans, Gadgets and Glassware • Knitting Yarn (new colors and sizes)
• New Shoe Care, Fashion Laces and Insoles
• Stationery expanded line
• Bath and Kitchen Textiles
• Toys & Puzzles – new designs & gift items
And more to come!
Thank you for your continued support, it is greatly appreciated, and we wish you a very successful Holiday season.
For any other questions, please contact your sales representative or customer service at symak@symaksales.com.
Sincerely,
Symak Management
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